Overview
Big Ideas Designs (bigideasdesigns.com) is operated by Big Ideas LLC, a private studio based in South Carolina, USA. This policy explains what information we collect when you visit the site or contact us, how we use it, and your rights regarding it.
Information we collect
Information you provide
When you submit the contact form on this site, you provide your name, email address, and a message. We use this information solely to read your inquiry and reply to it. We do not sell or share contact-form submissions with third parties.
Analytics
We use Google Analytics 4 to measure aggregate site usage: pages viewed, time on page, country-level location, device type, and referring website. Google may set cookies in your browser to support this measurement. We do not collect names, email addresses, or precise geolocation through analytics, and we do not link analytics data to individual identities.
Server logs
Our hosting provider and content-delivery network (Cloudflare) maintain standard server logs that include the requesting IP address, user agent, and timestamp. These logs are used for security, abuse prevention, rate limiting, and operational diagnostics, and are retained for a limited period.
How we use your information
- To respond to inquiries you send through the contact form.
- To understand which pages and topics interest visitors, in aggregate.
- To detect and prevent abuse, spam, and security threats.
- To comply with legal obligations.
We do not use your information for advertising, profile-building across sites, or any automated decisions affecting you.
Cookies
The site itself sets no first-party tracking cookies. Google Analytics may set cookies (typically _ga and similar) for analytics measurement. You can block or delete these cookies in your browser settings, install Google’s opt-out browser add-on at tools.google.com/dlpage/gaoptout, or enable Do Not Track in your browser.
Third-party services
- Google Analytics — analytics provider. See Google’s privacy policy.
- Cloudflare — DNS, CDN, and DDoS protection. See Cloudflare’s privacy policy.
- Google Fonts — serves typefaces. Requests may include your IP and user agent.
- Email delivery — contact-form messages are forwarded to our mailbox via standard SMTP.
Data retention
Contact-form messages are retained for as long as needed to respond to and document the inquiry, typically up to 24 months, after which they may be deleted. Analytics data is retained according to Google’s default GA4 retention period.
Your rights
If you are a resident of the European Economic Area, the United Kingdom, or California, you have the right to request access to, correction of, deletion of, or a copy of personal data we hold about you, and to object to certain processing. To exercise a right or ask a question, contact us at [email protected]. We will respond within a reasonable time and will not discriminate against you for exercising a right.
Security
We use HTTPS across the site, hash-and-rate-limit the contact endpoint, and employ standard operational safeguards. No system is perfectly secure; please do not send highly sensitive information through the contact form.
Children
This site is not directed to children under 13 and does not knowingly collect personal information from them.
Changes
We may update this policy from time to time. The effective date above will reflect the most recent revision. Material changes will be reflected by an updated effective date.
Contact
Questions about this policy or your data: [email protected]
Operator: Big Ideas LLC, South Carolina, USA.